All Systems Operational
Uptime over the past 90 days. View historical uptime.
Website ? Operational
API ? Operational
Git via SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Purchasing & Licensing Operational
Signup Operational
Person SSoT ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 22, 2022

No incidents reported today.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
Customers are having issue to integrate BB Cloud to their AWS codepipeline tool
Resolved - We have confirmation from customers and from our internal monitoring that the issue has been resolved.
Jan 18, 00:08 UTC
Monitoring - We have deployed a fix that we believe should fix the issue affecting repository archive downloads, and we see error rates returning to healthy levels. We have reached out to customers to confirm.
Jan 17, 23:35 UTC
Update - We are continuing to investigate this issue.
Jan 17, 23:23 UTC
Update - We are continuing to investigate this issue.
Jan 17, 23:21 UTC
Update - We are continuing to investigate this issue.
Jan 17, 23:06 UTC
Investigating - We've received reports from users of AWS CodePipeline that their builds are failing to authenticate when attempting to access Bitbucket repositories. We're investigating the issue and will provide further updates shortly.
Jan 17, 22:59 UTC
Jan 17, 2022
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Repository archive downloads disrupted (affecting AWS CodePipeline)
Resolved - We have confirmation from customers and from our internal monitoring that the issue has been resolved.
Jan 12, 23:16 UTC
Update - We are continuing to monitor for any further issues.
Jan 12, 23:13 UTC
Monitoring - We have deployed a fix that we believe should fix the issue affecting repository archive downloads, and we see error rates returning to healthy levels. We also believe this should resolve the issue causing builds to fail in AWS CodePipeline and have reached out to customers to confirm.

We'll keep monitoring our systems a bit longer to ensure archive downloads continue to work as expected.
Jan 12, 23:00 UTC
Identified - We have determined that a percentage of users attempting to download repository archives are encountering errors, and we believe this is responsible for the CodePipeline failures that have been reported.

For now we recommend a workaround of switching to the "Full clone" option in AWS CodePipeline to get builds working again. Meanwhile our engineering team is working to resolve the issue affecting repository archive downloads.
Jan 12, 22:30 UTC
Investigating - We've received reports from users of AWS CodePipeline that their builds are failing to authenticate when attempting to access Bitbucket repositories. We're investigating the issue and will provide further updates shortly.
Jan 12, 21:04 UTC
Jan 11, 2022

No incidents reported.

Jan 10, 2022
Some Cloud users getting errors during the signups
Resolved - Between 15:30 UTC to 19:00 UTC, we experienced issues with Signups for Confluence, Jira Work Management, Jira Software, Atlassian Developer, Trello, and Atlassian Bitbucket. The issue has been resolved and the service is operating normally.
Jan 10, 19:30 UTC
Investigating - We are investigating an issue with Signups that is impacting some Cloud users Confluence, Jira Work Management, Jira Software, Atlassian Developer, Trello, and Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Jan 10, 19:02 UTC
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

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