Atlassian Bitbucket Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Website Operational

API Operational

Git via SSH Operational

Authentication and user management Operational

Git via HTTPS Operational

Webhooks Operational

Source downloads Operational

Pipelines Operational

Git LFS Operational

Email delivery Operational

Purchasing & Licensing Operational

Signup Operational

Person SSoT Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 28, 2022

No incidents reported today.

Jun 27, 2022

Pipelines not authenticating with OICD

Resolved - AWS have informed us that they have cleared their OIDC caches, we have confirmed via automated testing and the AWS console that the old correct thumbprint a031c46782e6e6c662c2c87c76da9aa62ccabd8e is now being returned consistently.
Jun 27, 12:20 UTC

Update - We are still investigating why AWS is returning the new thumbprint of 1c58a3a8518e8759bf075b76b750d4f2df264fcd rather than a031c46782e6e6c662c2c87c76da9aa62ccabd8e for the Bitbucket identity provider. To work around the issue in the meantime you can add both thumbprints to your identity provider settings in the AWS console to ensure your tokens are validated against either the new or old certificate whilst we investigate the issue more with AWS.
Jun 27, 04:11 UTC

Investigating - We are investigating a reoccurence of OIDC thumbprints being invalid with AWS causing steps using OIDC to not authenticate.
Jun 27, 02:04 UTC

Pipelines not authenticating with OICD

Resolved - A fix has been rolled out. You can rerun your pipelines using OIDC and they should now authenticate correctly again.
Jun 27, 01:00 UTC

Identified - We've identified the root cause and are currently releasing a fix for this incident.
Jun 27, 00:43 UTC

Investigating - We're currently investigating an issue with pipelines authenticating with OIDC.
Jun 27, 00:40 UTC

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

Pipelines failing due start due to docker-public.packages.atlassian.com outage

Resolved - This incident has been resolved.
Jun 22, 04:26 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 22, 04:11 UTC

Update - We’ve restored service for cloud hosted pipelines, however self hosted runners are still impacted.
Jun 22, 03:30 UTC

Investigating - An outage with docker-public.packages.atlassian.com is causing pipelines to be stuck in pending. These pipelines need to be manually stopped, and newly triggered pipelines should complete successfully.

We've mitigated the impact for cloud pipelines by failing over to an alternative docker registry, however pipelines on self hosted runners will be failing.
Jun 22, 02:26 UTC

Bitbucket webhooks and pipelines are failing for some customers

Resolved - On 21/Jun/22 8:36PM UTC we detected intermittent errors for some Atlassian Bitbucket Cloud customers. Customers would have experienced webhooks failing to be sent and pipelines failing to run. The root cause was a configuration error with our asynchronous event service. This has been resolved. If customers experienced errors with pipelines they can be re-run through the UI
Jun 22, 00:38 UTC

Monitoring - We are investigating reports of intermittent errors running webhooks or pipelines for some Atlassian Bitbucket Cloud customers.
Jun 22, 00:38 UTC

Jun 21, 2022

Pipelines using deployments are failing to run

Resolved - This incident has been resolved.
Jun 21, 02:07 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 01:33 UTC

Identified - The issue has been identified and a fix is being implemented.
Jun 21, 01:27 UTC

Investigating - We’ve identified a performance causing pipelines using deployments to fail to be triggered. We suspect non deployment pipelines are also impacted.
Jun 21, 00:44 UTC

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

Bitbucket Deployments are not working

Resolved - After monitoring for ~2 hours, we’ve confirmed with impacted customers that the incident has been resolved.
Jun 15, 17:23 UTC

Update - We've rolled back a faulty deployment, scaled up the affected services, and are seeing improvement in our metrics. We will continue to monitor the incident.
Jun 15, 16:40 UTC

Monitoring - We are scaling up pipelines services that were impacted by the incident and will continue monitoring.
Jun 15, 15:29 UTC

Investigating - We are investigating cases of degraded performance with deployments with Atlassian Bitbucket Cloud.
Jun 15, 14:25 UTC

Bitbucket Pipelines is down

Resolved - This incident has been resolved.
Jun 15, 11:36 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 11:01 UTC

Identified - The issue has been identified and fixed, still some minor delays starting pipelines are expected over the next minutes.
Jun 15, 10:39 UTC

Investigating - We are investigating issues with Bitbucket Pipelines. We will provide more details once we identify the root cause.
Jun 15, 10:17 UTC

Jun 14, 2022

Pipelines deployment environments are not updating

Resolved - After monitoring for 3 hours, we’ve confirmed with impacted customers that the incident has been resolved and we don't see any new customer tickets.
Jun 14, 19:04 UTC

Monitoring - We've rolled back a faulty deployment, scaled up the affected services, and are seeing improvement in our metrics. We will continue to monitor the incident.
Jun 14, 17:11 UTC

Identified - We've identified issues with several internal services and are taking corrective actions.
Jun 14, 16:52 UTC

Investigating - We have received multiple support cases about deployment environments not updating and are investigating the problem.
Jun 14, 15:38 UTC

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