All Systems Operational
Website ? Operational
API ? Operational
Git via SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Purchasing & Licensing Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2024
Resolved - Between 2:30 UTC to 4:26 UTC, we experienced increased authentication errors for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket. The issue has been resolved and the service is operating normally.
Feb 21, 04:57 UTC
Monitoring - We have identified the root cause of the authentication errors and have mitigated the problem. We are now monitoring this closely and will provide further updates within the hour.
Feb 21, 04:22 UTC
Investigating - We are investigating authentication issues impacting some Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Feb 21, 03:41 UTC
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - The issue has been resolved and the service is operating normally.

Bitbucket Cloud customers experienced failures when running Pipelines builds on self-hosted runners. Customers received error messages noting "Unable to pull image".

Feb 19, 20:25 UTC
Monitoring - The cause of the issue has been identified and remediated. We are continuing to monitor the issue to ensure that impact has been resolved.
Feb 19, 19:52 UTC
Investigating - We are investigating an issue with Bitbucket Pipelines builds, some customers may see errors and failed builds when using self-hosted runners.

We will update with more details within the next hour.

Feb 19, 19:14 UTC
Feb 18, 2024

No incidents reported.

Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 20:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 16, 23:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 15, 22:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 13, 22:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 12, 23:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 10, 00:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 8, 23:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 7, 23:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 7, 00:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 5, 22:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 17:06 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 2, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 1, 23:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 17:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 31, 21:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 30, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 17:02 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 29, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 17:02 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 26, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 17:11 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 25, 21:31 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 17:04 UTC
Scheduled - Bitbucket Cloud is currently conducting scheduled maintenance that may impact write access to your repositories between 1700UTC and 2100UTC. This scheduled maintenance will be ongoing from the week of January 22, 2024 through the end of March 2024. If you receive an error and are unable to write to your repositories, try again after 5-10 min. This could impact your repository for up to 30 minutes but on average, should not last more than a few minutes.

For more details please refer to Community post

Jan 24, 15:29 UTC
Feb 16, 2024
Feb 15, 2024
Feb 14, 2024
Resolved - We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Align, Jira Product Discovery, Atlas, Compass, and Atlassian Analytics. The issue has been resolved and the services are operating normally.
Feb 14, 23:32 UTC
Monitoring - We have identified the root cause of the Service Disruptions affecting all Atlassian products and have mitigated the problem. We are now monitoring this closely.
Feb 14, 22:55 UTC
Identified - We have identified the root cause of the increased errors and have mitigated the problem. We continue to work on resolving the issue and monitoring this closely.
Feb 14, 22:31 UTC
Investigating - We are investigating reports of intermittent errors for all Cloud Customers across all Atlassian products. We will provide more details once we identify the root cause.
Feb 14, 21:57 UTC
Feb 13, 2024
Feb 12, 2024
Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024
Feb 8, 2024
Feb 7, 2024
Resolved - Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.
Feb 7, 17:44 UTC
Monitoring - We have mitigated the problem. We are now monitoring closely.
Feb 7, 17:05 UTC
Investigating - We are investigating an issue with our user search service that is impacting Atlassian cloud service: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. We will provide more details within the next hour.
Feb 7, 16:40 UTC