Unsuccessful authentication responses for GIT via HTTPS.
Investigating - We are investigating an issue reported by some of our customers related to unsuccessful authentication responses for GIT via HTTPS.
Jul 10, 19:56 UTC
Website ? Operational
API ? Operational
SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Degraded Performance
Mercurial via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Marketplace Apps Operational
AWS CodeDeploy App Operational
Purchasing & Licensing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database infrastructure maintenance. 30 minutes of downtime scheduled Jul 17, 23:00-23:30 UTC
The Bitbucket SRE team will be performing some maintenance in our database infrastructure. This maintenance does require a 30 minute window of downtime on all Bitbucket Cloud Services, including the Website, Git/HG operations via SSH and HTTPS, API requests, and Pipelines. All services are expected to be back to normal after this maintenance is complete.
Posted on Jun 25, 00:31 UTC
Past Incidents
Jul 10, 2020
Authentication issues during clone
Resolved - We've received reports from affected customers that they no longer experience the problem. We are resolving this incident and will continue to monitor for anomalies.
Jul 10, 16:57 UTC
Monitoring - We applied changes to address the issue and are monitoring to confirm the effects of the change.
Jul 10, 14:16 UTC
Investigating - We are investigating cases of authentication issues during CLI operations for Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Jul 10, 12:02 UTC
Jul 9, 2020
All pipelines are failing to start
Resolved - This incident has been resolved.
Jul 9, 03:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 03:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 9, 02:47 UTC
Investigating - We are investigating a major incident in Bitbucket Pipelines. All pipelines are failing to start.
Jul 9, 02:35 UTC
Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
High rate of step errors in Pipelines
Resolved - This incident has been resolved.
Jul 4, 10:20 UTC
Monitoring - Pipelines operation have returned to normal but we are continuing to actively monitor our services.
Jul 4, 09:18 UTC
Update - We have identified an intermittent fault in an upstream system that is impacting some pipelines during execution and causing intermittent errors loading Pipelines pages.
We are currently investigating further.
Jul 4, 09:05 UTC
Update - We are continuing to investigate this issue.
Jul 4, 08:29 UTC
Investigating - We are investigating a high level of Pipelines step errors.
Jul 4, 08:28 UTC
Jul 3, 2020

No incidents reported.

Jul 2, 2020
Git operations via HTTPS are slow/failing
Resolved - This incident has been resolved.
Jul 2, 16:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 15:36 UTC
Investigating - We are investigating an issue with GIT HTTPs operations that is impacting some Atlassian Bitbucket Cloud customers, including some Pipelines builds. We will provide more details within the next hour.
Jul 2, 15:10 UTC
Identified - We are investigating reports of intermittent errors for some Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.
Jul 2, 14:27 UTC
Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

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