All Systems Operational
Website ? Operational
API ? Operational
Git via SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Purchasing & Licensing Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024
Resolved - Between 28th Feb 2024 23:15 UTC to 29th Feb 2024 02:41 UTC, we experienced issue with new product purchasing for all products. All new sign up products have been successfully provision and confirmed issue has been resolved and the service is operating normally.
Feb 29, 02:53 UTC
Investigating - We are investigating an issue with new product purchasing that is impacting for all products. Customers adding new cloud products may have experienced a long waiting page or an error page after attempting to add a product. We have mitigated the root cause and are working to resolve impact for customers who attempted to add a product during the impact period. We will provide more details within the next hour.
Feb 29, 01:27 UTC
Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - Services have recovered and are operational
Feb 22, 17:45 UTC
Monitoring - Services are in the process of recovering while we continue to monitor
Feb 22, 17:24 UTC
Identified - The issue has been identified. We are working towards resolution.
Feb 22, 16:39 UTC
Investigating - We are still receiving some reports of Pipelines queueing or delays, requiring further investigation
Feb 22, 15:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 15:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 22, 15:16 UTC
Investigating - We are currently investigating an issue preventing Bitbucket Pipelines from starting for some customers.
Feb 22, 14:45 UTC
Resolved - This incident has been resolved.
Feb 22, 13:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 13:39 UTC
Update - We are continuing to investigate the cause of the degraded performance.
Feb 22, 11:56 UTC
Update - We are continuing to investigate this issue.
Feb 22, 10:13 UTC
Update - We are continuing to investigate the cause of the degraded performance.
Feb 22, 10:08 UTC
Investigating - We are aware of an incident impacting the performance of the Bitbucket Cloud website. An update will be provided soon.
Feb 22, 08:37 UTC
Feb 21, 2024
Resolved - Between 2:30 UTC to 4:26 UTC, we experienced increased authentication errors for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket. The issue has been resolved and the service is operating normally.
Feb 21, 04:57 UTC
Monitoring - We have identified the root cause of the authentication errors and have mitigated the problem. We are now monitoring this closely and will provide further updates within the hour.
Feb 21, 04:22 UTC
Investigating - We are investigating authentication issues impacting some Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Feb 21, 03:41 UTC
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Resolved - The issue has been resolved and the service is operating normally.

Bitbucket Cloud customers experienced failures when running Pipelines builds on self-hosted runners. Customers received error messages noting "Unable to pull image".

Feb 19, 20:25 UTC
Monitoring - The cause of the issue has been identified and remediated. We are continuing to monitor the issue to ensure that impact has been resolved.
Feb 19, 19:52 UTC
Investigating - We are investigating an issue with Bitbucket Pipelines builds, some customers may see errors and failed builds when using self-hosted runners.

We will update with more details within the next hour.

Feb 19, 19:14 UTC