All Systems Operational
Website ? Operational
API ? Operational
Git via SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Purchasing & Licensing Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2021
Resolved - This incident has been resolved.
Dec 9, 10:21 UTC
Identified - We have identified an issue where some steps are slow to start or are timing out.
We have implemented a mitigation, if your step is slow to start or timed out please rerun it.
Dec 9, 09:09 UTC
Dec 8, 2021
Resolved - The incident impacting Bitbucket Pipelines and Webhooks History has now been resolved and all components are fully back to normal.
Dec 8, 01:46 UTC
Update - We are continuing to monitor for any further issues. Most of the features in Bitbucket Pipelines are back to normal and the service if mostly recovered and operational. We are still investigating and monitoring minor impact caused by some errors in AWS ECR during the build execution.
Dec 8, 00:33 UTC
Monitoring - We have started to see recovery for both Pipelines and Webhook History. We are now monitoring closely and expect recovery shortly.
Dec 7, 22:38 UTC
Update - We continue to work together with AWS to resolve the customer impact and get our services restored as soon as possible. Our incident team has assessed the impact of the expected surge in load once the AWS outage is resolved and has put the necessary mitigations in place.

Webhooks History is unavailable and has been root caused to a downstream outage with in our underlying platform provider AWS in us-east-1. Webhooks delivery is not impacted and continues to function normally.
Dec 7, 20:40 UTC
Update - We continue to work together with AWS to resolve the customer impact and get our services restored as soon as possible. Our incident team has assessed the impact of the expected surge in load once the AWS outage is resolved and has put the necessary mitigations in place.

Webhooks History is unavailable and has been root caused to a downstream outage with in our underlying platform provider AWS in us-east-1. Webhooks delivery is not impacted and continues to function normally.
Dec 7, 19:38 UTC
Update - We continue to work on resolving the incident with pipelines stuck in "pending" status. We have identified the root cause and will provide additional updates as soon as possible.
Dec 7, 19:01 UTC
Identified - Bitbucket Pipelines is still not operational with builds currently stuck in "pending" state. We have identified the issue to be related with a downstream outage in our underlying platform provider AWS in us-east-1. We are working together with AWS to resolve the customer impact and get our services restored as soon as possible. You may be required to restart your Pipelines once the issue is resolved.
Dec 7, 17:52 UTC
Investigating - We are currently investigating this issue. Your Pipelines could be stuck in "Pending" state while we resolve this issue. You may be required to restart your Pipelines once the issue is resolved.
Dec 7, 16:33 UTC
Dec 7, 2021
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Resolved - This incident has been resolved.
Nov 30, 22:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 21:57 UTC
Investigating - We are investigating reports of intermittent artifact upload failures.
Nov 30, 21:01 UTC
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.