Degraded database performance

Incident Report for Atlassian Bitbucket

Resolved

All signs indicate that our steps to address the database performance issues earlier today were successful. The website and API remain at healthy performance levels and are behaving as expected.
Posted Oct 07, 2015 - 16:15 UTC

Monitoring

We've taken steps to remediate the database performance issues we were seeing and the site and API have returned to normal performance levels. We're continuing to monitor the situation but expect that the problem should now be resolved.
Posted Oct 07, 2015 - 15:53 UTC

Investigating

Bitbucket is currently experiencing degraded database performance, which impacts most functionality. We are looking into the situation.
Posted Oct 07, 2015 - 14:56 UTC
This incident affected: Website and API.