Webhook delays

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.
Posted Sep 20, 2018 - 14:29 UTC

Monitoring

The delays experienced have been addressed. Webhooks are now delivered at normal levels. We are continuing to monitor service health to ensure recovery and stability.
Posted Sep 20, 2018 - 14:06 UTC

Identified

Our engineering team has identified the issue and taken the proper mitigation actions. We are monitoring the backlog processings of webhooks to make sure new requests are processed at a normal levels. Thank you for your patience.
Posted Sep 20, 2018 - 12:57 UTC

Update

We are continuing to investigate the issue. We have made some changes to help improve performance of requests processing. Thank you for your patience.
Posted Sep 20, 2018 - 10:33 UTC

Investigating

Our webhooks service is currently experiencing some delays. Bitbucket Pipelines builds when performing a commit are delayed for most of our customers.
Posted Sep 20, 2018 - 09:43 UTC
This incident affected: Webhooks and Pipelines.