Some Bitbucket users are experiencing authentication problems

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.

Posted Mar 30, 2017 - 20:32 UTC

Monitoring

We have deployed a fix for the authentication issue. If any users need help regarding authentication issues please contact our support team at support@bitbucket.org or raise a support ticket through https://support.atlassian.com/bitbucket.

Posted Mar 30, 2017 - 02:48 UTC

Investigating

We are aware of a problem where some users may experience 503 or 403 errors related to authentication issues when using Git and Mercurial over HTTPS on Bitbucket Cloud. We are currently investigating this problem. SSH users should be unaffected.

Posted Mar 30, 2017 - 00:23 UTC

This incident affected: Git via HTTPS.