Git LFS and Hg clonebundle failures

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.

Posted Aug 02, 2017 - 09:45 UTC

Monitoring

A degraded link caused packet loss leading to service degradation for some interconnecting services (Pipelines, object store, downloads). The problem has been resolved and is being monitored by the networking team.

Posted Aug 02, 2017 - 09:14 UTC

Update

We continue to investigate slowness and intermittent failures with large object storage. Hg clonebundles have been disabled returning Hg service to operational status.

Posted Aug 02, 2017 - 08:10 UTC

Investigating

Some users may experience problems with Git LFS or Hg clonebundles dues to intermittent failures with our large object storage system. We are investigating the problem.

Posted Aug 02, 2017 - 07:39 UTC