Degraded database performance

Incident Report for Atlassian Bitbucket

Resolved

Performance has been fully restored and services have been reported to be fully operational.
Posted Aug 27, 2015 - 17:47 UTC

Monitoring

Performance has returned to normal and all systems are currently operational. We're continuing to monitor the situation to ensure no regressions.
Posted Aug 27, 2015 - 16:31 UTC

Identified

We have identified the cause of the database performance issues and are working on addressing it. Performance is improving slowly, and we'll keep working on it until we're back to normal response time.
Posted Aug 27, 2015 - 15:34 UTC

Investigating

The site is currently experiencing degraded database performance, causing occasional 500s and slow page loads. We are investigating and will update this page once we've identified the cause of the problem.
Posted Aug 27, 2015 - 14:48 UTC
This incident affected: Website and API.