Bitbucket experiencing degraded services

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.
Posted Feb 28, 2017 - 23:06 UTC

Monitoring

Following the stabilization of AWS service, services have been fully restored. We apologize for the extended interruption to service and will continue to monitor our systems to ensure services remain stable.
Posted Feb 28, 2017 - 22:19 UTC

Update

We continue working on restoring Pipeline services for our customers as quickly as possible. Ongoing information at status.atlassian.com
Posted Feb 28, 2017 - 21:57 UTC

Update

Services are beginning to recover as a result of Amazon Web Services stabilizing: https://status.aws.amazon.com. We expect services to recover gradually, and are working to ensure our we restore service to our customers as quickly as possible.  Ongoing information at status.Atlassian.com.
Posted Feb 28, 2017 - 20:54 UTC

Update

We apologize for the continued service disruption. Previously announced Bitbucket services remain degraded due to a provider issue. We continue investigating mitigation strategies to restore service to our customers.
Posted Feb 28, 2017 - 20:16 UTC

Identified

Bitbucket has identified upstream issues with our hosting provider, and it is working on a resolution. A reminder that GIT and HG transactions via HTTPS and SSH continue to work normally.
Posted Feb 28, 2017 - 18:55 UTC

Investigating

Bitbucket is currently experiencing degraded services on its Website, Webhooks, File Attachments, Downloads, and Pipelines. GIT and HG transactions via HTTPS and SSH continue to work normally. We are currently working on a resolution
Posted Feb 28, 2017 - 18:06 UTC
This incident affected: Pipelines.