Bitbucket website and git operations down for some customers

Incident Report for Atlassian Bitbucket

Resolved

Between 11/Mar/25 23:02 UTC and 11/Mar/25 23:59 UTC, some Bitbucket Cloud customers experienced issues accessing our website, API, and git services. We have mitigated the problem and will take steps to avoid this issue in the future.

Posted Mar 12, 2025 - 00:28 UTC

Monitoring

We are monitoring an identified fix and seeing signs of recovery.

Posted Mar 12, 2025 - 00:03 UTC

Update

We are continuing to investigate this issue.

Posted Mar 11, 2025 - 23:35 UTC

Investigating

Some customers are experiencing issues with our web and git operations. We are investigating.

Posted Mar 11, 2025 - 23:34 UTC

This incident affected: Website, API, Git via SSH, Authentication and user management, and Git via HTTPS.